ABOUT MICHAEL CROWLEY
12+ Years of eCommerce Leadership. Built for Growth.
I help brands turn eCommerce into a growth engine — driving revenue, optimizing operations, and elevating customer experiences across every channel. My approach combines strategic leadership with hands-on execution to deliver measurable, sustainable results.
Let's Connect →
My Story
I'm passionate about eCommerce and bring over 12 years of experience driving digital growth for B2B, B2C, and DTC brands across owned websites and marketplaces including Amazon and eBay.
I bring a unique combination of consultative leadership and hands-on execution, enabling me to build and lead cross-functional teams, guide complex digital projects, and align marketing, technology, and operational strategies with broader business objectives.
Driven to leverage emerging technologies and data-driven insights, I thrive on building high-performing eCommerce operations that deliver sustainable, measurable growth across all digital channels.
Experience Highlights
Director of B2C
Leading B2C strategy and operations for DTC brands across websites, Amazon, eBay and other marketplaces. Driving revenue, AOV, catalog expansion and customer lifetime value.
Director of eCommerce
Built and scaled eCommerce operations, optimized performance marketing, SEO/AEO, CRO, and merchandising across multiple channels. Developed cross-functional AI initiatives to improve efficiency and growth.
Digital Commerce Advisor / Co-Founder
Advised and executed eCommerce strategies for brands, optimizing platforms, operations, and growth across B2B, B2C, and DTC models.
Director of Marketing
Led marketing strategy, demand generation, and digital initiatives including SEO, PPC, content, and web experience.
Education
Bachelor Degree in Finance
Auburn University / Florida State University
2005–2009
Expertise
- eCommerce Operations
- Merchandising Strategy
- Conversion Rate Optimization
- Marketing Strategy & Automation
- Platform Migration & Integration
- User Design & Customer Experience
- Email/SMS/Social Engagement
- Search/AI Engine Optimization
- CRM & Project Management
- Analytics & Reporting
- Team Leadership
- Strategic Planning & Execution
Tools & Platforms
...and many more
Let's Build What's Next.
Whether you need strategic guidance or hands-on execution, I'm here to help you grow smarter and scale with confidence.