12+ Years of eCommerce Leadership. Built for Growth.

I help brands turn eCommerce into a growth engine — driving revenue, optimizing operations, and elevating customer experiences across every channel. My approach combines strategic leadership with hands-on execution to deliver measurable, sustainable results.

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Portrait of Michael Crowley
12+
YEARS
of eCommerce Leadership
50+
BRANDS & BUSINESSES
Partnered With Across B2B, B2C & DTC
8+
MARKETPLACES & CHANNELS
Managed
100%
FOCUSED ON GROWTH
Efficiency & Experience
Proven
TRACK RECORD
of Driving Revenue & Customer Loyalty

My Story

I'm passionate about eCommerce and bring over 12 years of experience driving digital growth for B2B, B2C, and DTC brands across owned websites and marketplaces including Amazon and eBay.

I bring a unique combination of consultative leadership and hands-on execution, enabling me to build and lead cross-functional teams, guide complex digital projects, and align marketing, technology, and operational strategies with broader business objectives.

Driven to leverage emerging technologies and data-driven insights, I thrive on building high-performing eCommerce operations that deliver sustainable, measurable growth across all digital channels.

Michael Crowley
Director of eCommerce | Consultant

Experience Highlights

Director of B2C

Driven Lighting Group / DTC + Marketplaces  |  2024–2026

Leading B2C strategy and operations for DTC brands across websites, Amazon, eBay and other marketplaces. Driving revenue, AOV, catalog expansion and customer lifetime value.

Director of eCommerce

Driven Lighting Group / DTC Brands  |  2022–2024

Built and scaled eCommerce operations, optimized performance marketing, SEO/AEO, CRO, and merchandising across multiple channels. Developed cross-functional AI initiatives to improve efficiency and growth.

Digital Commerce Advisor / Co-Founder

Current Commerce / Enterprise B2C + B2B eCommerce Consulting  |  2014–2022

Advised and executed eCommerce strategies for brands, optimizing platforms, operations, and growth across B2B, B2C, and DTC models.

Director of Marketing

Commercient / Cloud Applications for ERP/CRM/eCommerce  |  2014–2016

Led marketing strategy, demand generation, and digital initiatives including SEO, PPC, content, and web experience.

Education

Bachelor Degree in Finance

Auburn University / Florida State University
2005–2009

Expertise

  • eCommerce Operations
  • Merchandising Strategy
  • Conversion Rate Optimization
  • Marketing Strategy & Automation
  • Platform Migration & Integration
  • User Design & Customer Experience
  • Email/SMS/Social Engagement
  • Search/AI Engine Optimization
  • CRM & Project Management
  • Analytics & Reporting
  • Team Leadership
  • Strategic Planning & Execution

Tools & Platforms

Shopify Amazon eBay Google Analytics 4 Looker Studio SEMrush Klaviyo HubSpot Salesforce ChatGPT Airtable ClickUp

...and many more

Let's Build What's Next.

Whether you need strategic guidance or hands-on execution, I'm here to help you grow smarter and scale with confidence.

Let's Connect